We aim to ship all orders within one working day of receiving cleared payment, please note during busy periods such as public holidays this may not always be possible so please bear with us.

For postage we offer both Economy, First Class and tracked options.  Royal mail expect to deliver 2nd class post within 3-4 working days and 1st class post within 1-2 days.

We offer FREE shipping in the UK on all orders over £40, this will be sent on an economy tracked service. 

For International orders, all shipments are automatically sent via a tracked, signed-for service, and customers should expect to receive items within 7-14 days.

Please note that any International Import duties or Customs Charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing items.

If a delivery is rejected for any reason, including a Customs related issue, we will not pay for the goods to be returned to us and in most cases, the order will be destroyed by the courier. This would be considered as a fulfilled order, with a successful delivery having taken place.

Brexit & Customs clearance

If you are ordering from outside of the UK please familiarise yourself with your countries import regulations and restrictions before placing your order.

Customs regulations differ by country and not knowing the regulations may result in your order incurring high import duties, the delivery being delayed or returned to us.  Please check with your local customs office if your country permits the shipment of the products you are ordering from us and if there will be any import taxes or customs duties on your order.  You may also be required to pay a handling fee for the shipment which is a separate charge for which you will be billed directly.

If you decline to pay your tax and refuse to claim your parcel then the courier will send your parcel back to us or in some cases even destroy it (for which there is an additional charge). Your order will ONLY get refunded IF it gets back to us which may take a few weeks, minus any costs which have arisen due to you not accepting the parcel.